Re: Ping Walt: that stupid little blue down arrow
- Date: Wed, 17 Apr 2019 15:35:06 -0700
- From: T <ToddMargoChester@invalid.invalid>
- Subject: Re: Ping Walt: that stupid little blue down arrow
On 4/14/19 8:58 PM, T wrote:
I use Go To Assist a lot. It is miserable to get computer
illiterate (99% of my customers or I would not have
a job) users to log into Go To Assist because of that
little stupid blue down arrow. DRIVES ME INSANE!
I have spoken to Go To Assist several times about this. Their
solution is to have users switch to Chrome. And yes, I have
had ZERO issues getting illiterate customer to log in with Chrome.
Question for you. Would it be a waste of my time to write up
and RFE to the developers? They don't seem to give a damn
what users think anymore.
An idea. I know they won't listen, but here goes,
when the download completes, have a large bubble
pop up for five or so seconds that points to the blue
download arrow that states to click here for your
download or some such.
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