Re: Ping Walt: that stupid little blue down arrow
T wrote on 15-04-19 23:17:
On 4/15/19 2:06 PM, WaltS48 wrote:
On 4/14/19 11:58 PM, T wrote:
I use Go To Assist a lot. It is miserable to get computer
illiterate (99% of my customers or I would not have
a job) users to log into Go To Assist because of that
little stupid blue down arrow. DRIVES ME INSANE!
I have spoken to Go To Assist several times about this. Their
solution is to have users switch to Chrome. And yes, I have
had ZERO issues getting illiterate customer to log in with Chrome.
Question for you. Would it be a waste of my time to write up
and RFE to the developers? They don't seem to give a damn
what users think anymore.
Go To Assist aka RescueAssist?
They bought each other recently. Now the same folks.
Are you talking about a little stupid blue arrow in that program or
The one in Firefox. NO ONE can find it when I tell them
to go look for it.
Now to me, it is a sweet feature. But to non-techies, it
is an abomination. And it drives me INSANE. It has taken
me up to 25 minutes to get customers logged in when using
But on Chrome/Brave, they have ZERO trouble. Chrome's/Brave's
method is ugly and clunky, BUT NO ONE HAS ANY TROUBLE USING IT.
And they using click on the download before I even ask
them to !!!
This is Firefox NOT listening to their users again.
I'm not familiar with the program and probably wouldn't waste my time
on a RFE to developers of either application.
Spitting in a fan
When I go to: https://up.gotoassist.com
It is changed to:
AND I did not see any "blue down arrow" ....
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