Re: unable to determine which package my bug report should be filed against - please advise.
- Date: Fri, 8 Sep 2017 13:59:25 -0700
- From: Don Armstrong <don@xxxxxxxxxx>
- Subject: Re: unable to determine which package my bug report should be filed against - please advise.
On Thu, 07 Sep 2017, DM wrote:
> I am not sure exactly what may be the cause of the issue, and I am
> reaching out to you for help to identify what part of Debain might be
> causing this issue.
This sounds like your monitor might not be returning the correct EDID or
Debian isn't handling it appropriately.
> The issue: I am using a second monitor (external monitor connected via
> a displayport - LG 29UM57-P). External monitor connected to my laptop
> - Lenovo T420. External monitor does not display video at the desired
> resolution and the aspect ratio.
> Displayed resolution - 1920 x 1080
> Displayed aspect ratio - 16:9
> Expected resolution - 2560 x 1080
> Expected ratio - 21:9
> This same exact issue exist on my other machine Lenovo X230 with
> external monitor of exact same model.
These machines all use the intel graphics driver, so you should file
this bug against the xserver-xorg-video-intel package. [You can verify
that by checking /var/log/Xorg.0.log and seeing if you see lots of
"intel(0)" lines there.]
> Previous version of Debian 8 (jessie) worked with out any issue with
> the monitor at the correct and expected resolution and the aspect
> After installing a fresh version of Debian 9 (Stretch), I am unable to
> use the external monitor at its maximum resolution. Debian 9 (Stretch)
> was a full installation from scratch (not an upgrade).
When you file the bug, please also include the output of
Don Armstrong https://www.donarmstrong.com
They say when you embark on a journey
dig two graves.
They underestimate me.
-- a softer world #560