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Re: Debian Stretch new user report (vs Linux Mint)

On 1 December 2017 at 12:23, Michael Biebl <biebl@xxxxxxxxxx> wrote:
> Am 01.12.2017 um 07:34 schrieb Paul Wise:
>> On Fri, Dec 1, 2017 at 1:36 AM, Arturo Borrero Gonzalez wrote:
>>> * no support for the wifi interface of the dekstop machine (this was
>>> expected, fixed by installing non-free package by hand, since no
>>> network)
>> It would have been best for him to download the ISO with non-free
>> firmware embedded, do you know how he made the decision to download
>> the ISO without non-free firmware?

What others say is true. It's not easy to find the download link, even
for me as DD.

But this is something that we have already detected: our main website
needs work.
We just need someone doing the work.

>>> * no support for RW on NTFS drives, only RO. This wasn't fixed even by
>>> installing ntfs-3g [0].
>>> I didn't have the time to investigate the NTFS issue myself, sorry :-(
>> Sounds like you need to get him to file a bug against ntfs-3g and
>> against whichever meta-package or other component should be installing
>> ntfs-3g. For the latter, perhaps gnome-software/PackageKit needs some
>> sort of filesystem detector that installs relevant packages. I was in
>> the same position recently with the Apple HFS+ filesystem.
> udisks2 already recommends ntfs-3g. Most major desktops should use and
> install udisks2. Which desktop environment did your user install and did
> he maybe choose to not install recommends?

I don't really know, I would say gnome.
We would have to check every desktop stack and review how things are
for both NTFS and HFS+.

BTW filling bugs is ideal, but is something a new user [to linux
ecosystem] won't do (or unlikely).

I'm worried about this topic, I would love to lower the barrier for new users.
You can read related blog post I've written before about this [0][1].
The main website, www.debian.org, is the first point of contact for many people.
Identify the right download is hard, even if the information is well
organized, see for example the ubuntu page [2].

Other thing is the branding topic. I would like to promote usage of
Debian testing for standard desktop/laptop users in personal
environments (not for business machines)
but the 'testing' word scares people. I don't have a valid candidate :-(

But we should really point to stable to specific users rather than all
by default.

[0] http://ral-arturo.org/2017/05/11/debian-myths.html
[1] http://ral-arturo.org/2017/01/17/debian-puzzle.html
[2] https://www.ubuntu.com/download